Tim Hortons — Cafe in Kenora

Reviews of Tim Hortons

• Devin

  Added 2016.06.25

  Almost always don't get a mocha that I pay for, it's either black coffee, watered down, or straight hot chocolate... Drive thru had become super slow with cars often lined up around the corner, and going inside is just as slow with lines all the way to the doors. When they get it right it's worth it, but def need improvement, especially since they've raised prices but not quality. Still far better than Starbucks
• Lauren

  Added 2016.04.02

  The staff were friendly, polite, and effecient.
• Adam

  Added 2015.12.10

  The double double is a Canadian staple. When your taking the TCH on a road trip, this is a must have every morning. Service is always friendly and fast.
• Colin

  Added 2015.09.11

  Stop in quite often... sledom get my order correct. Its a glorious day when they do! Usually missing something from the order. The mistakes are always in Tim's favor.
• Kevin

  Added 2013.12.02

  Ordered an oatmeal without sugar (I just wanted the berries). When I didn't see my request for no sugar on the screen, I pointed it out to the cashier, who then acknowldeged my request and typed some more things on her screen. We paid, and I told the cashier that I still didn't see the 'no sugar' on the screen. Her manager heard me and yelled across to the guy preparing the oatmeal, instructing him to prepare it without sugar. He then relayed to all of us that my order was the last order of oatmeal and he'd already prepared with sugar. A little exasperated, I told them that I would take it anyway and skim off the sugar myself. The manager ignored me, and instructed the preparer to skim off the sugar. I insisted twice more that it was ok, that I would do the skimming. They both ignored my loud requests and continued to prepare my oatmeal, supposedly skimming the sugar off. When I later opened the container, the oats appeared uniformly darker than usual, and sure enough it was very sweet! I am an oatmeal-afficionado (I eat a whole lot of oatmeal!) and I'm now guessing that they must actually pre-stir the sugar into the oatmeal to make preparation faster for the drive-throughs maybe. Instead of telling me that the oatmeal was pre-sweetened though, they proceeded to pretend that they were skimming the sugar off. Imagine if I was someone with diabetes, or other dietary restrictions!! I've been to many, many Tim Horton's across the country and this was the first time I've been handed a pre-sweetened oatmeal. It was very disappointing not to get what I ordered! Because of this, I'm rating this Timmie's as 1 star and I'm sending this feedback to HQ also.